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Effective starting: 10 December 27 February, 20182019

1. Introduction

Railsware Products, Inc., United States of America company registered office: 679 Titicus Road North-Salem, New York 10560, USA (herein “Railsware”, “us”, “our”, or “we”), focuses on assuring that the Smart Checklist for Jira. Enterprise (Server and Datacenter versions) available on the Atlassian Marketplace (the “Add-on”, or “Product”), as well as the general ecosystem provide a safe environment for the Marketplace Add-on pages visitors, as well as customers and users (herein “Customer”, “you”) of our products.

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The Add-on Marketplace pages and the Add-on itself are not intended for children's use. We do not knowingly accumulate any data from children under the age of 16. If you think that we might have gathered some information from children under the age of 16, please let us know at smartchecklist@railsware.com  and we will delete this data from our databases and other applicable resources, if any.

6.

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International Transfer of Information

6.1 The International Transfer and the Privacy Shield

To perform our operations, we may transfer and access Personal Information from around the world, including the United States, the EU and other countries. While transferring the data, we take the necessary measures to safeguard the activity in general, and the Data Subjects in particular to ensure an appropriate level of protection for their fundamental rights. The Privacy Policy shall apply even if Personal Information is transferred or accessed from other countries.

We use third party services (as described in this Privacy Policy), which may be based in other countries that may not have equivalent Privacy and Data Protection laws to the country in which you reside. When we share information about customers residing in the European Economic Area and Switzerland, we use the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks, European Commission-approved standard contractual data protection clauses, or other appropriate legal mechanisms to safeguard the transfer. Please see our Privacy Shield Notice below.

6.2 Privacy Shield Notice

Railsware participates and has certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. The following software products adhere to the Privacy Shield principles: Mailtrap application, Smart Checklist add-on for Jira.Enterprise (Cloud, Server and Data Center versions), Smart Checklist for Jira.Free Trial (Cloud version). Railsware is committed to subjecting all Personal Data received from the European Union (EU) member states and Switzerland, in reliance on the Privacy Shield Framework, to the Framework’s applicable principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List at https://www.privacyshield.gov/list.

Railsware is responsible for the processing of personal data it receives under the Privacy Shield Framework and subsequently transfers to a third party acting as an agent on its behalf. Railsware complies with the Privacy Shield Principles for all onward transfers of Personal Data from the EU and Switzerland, including the onward transfer liability provisions.

With respect to Personal Data received or transferred pursuant to the Privacy Shield Framework, Railsware is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, Railsware may be required to disclose Personal Data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

You may direct any inquiries or complaints related to our Privacy Shield compliance to privacy@mailtrap.io. If you have an unresolved privacy or data use concern that we have not addressed satisfactory, you may contact our U.S.-based third party dispute resolution provider (free of charge) at https://www.jamsadr.com/eu-us-privacy-shield.

Under certain conditions, which are fully explained on the Privacy Shield website, you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.

7. Sub-processors

We removed the tracking widgets starting from the Add-on's Server license version 4.2.0. Therefore, the below Sub-processors have no access to any data related to the Add-on starting from the Server license version 4.2.0. The only sub-processors (applicable for all Server license holders starting from version 4.2.0) that we share a Jira instance’s technical contact’s name and email address with is Mailchimp. However, we have made sure for Mailchimp to provide an ability to unsubscribe and delete Personal Data that they hold about you (your name and your email) from their system.

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Entity NameLocation
Google Inc.United States
Drift.com, Inc.United States
Amplitude, Inc.United States
The Rocket Science Group, LLC (Mailchimp)United States
Segment.io, Inc.United States
Help Scout, Inc.United States

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8. General Clauses

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8.1 Changes to the Privacy Policy

We reserve the right to review and make amendments to this policy. When the changes are made, we will publish the link to the new version of the Privacy Policy on the Add-on Marketplace main page, and update the ‘effective starting’ date, which is indicated at the top left corner of this Policy, to the day when the latest amendments were made.

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8.2 Contact us

For any additional questions or inquiries about the Privacy Policy, please send an email at smartchecklist@railsware.com

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