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If you want the specific Checklist appended to your newly created ticket depending on the other Custom field value - you can easily do it by adding Script Runner Post Function to your Create Ticket workflow transition.

Check it out!

Assume that you have a custom field named "Environment" with 2 values: Production/Staging. So you expect that while adding a new issue - you'll have a proper checklist assigned

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Result

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Here's an implementation flow

1. Go To Workflow Editor
   
2. Choose "Script Post Function" Script Runner
   

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3. Choose "Custom Script Post Function"

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4. Add inline Script
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   Variables checklistProd and checklistStage used for keeping the proper value of the checklist (in text format)

   Code Block
   language groovy theme Midnight title ScriptRunner
   import com.atlassian.jira.component.ComponentAccessor import com.atlassian.jira.issue.ModifiedValue import com.atlassian.jira.issue.util.DefaultIssueChangeHolder import org.apache.log4j.Level log.setLevel(Level.DEBUG) //Grab necessary Components def cfm = ComponentAccessor.getCustomFieldManager() def optionsManager = ComponentAccessor.getOptionsManager() def cfEnv = cfm.getCustomFieldObjectByName("Environment") def cfEnvtValue = issue.getCustomFieldValue(cfEnv) def cfEnvValueString = cfEnvtValue.toString() def changeHolder = new DefaultIssueChangeHolder() def checklistProd = "- ToDo List\n+ Checked\nx Skipped\n~ In Progress\n# Another ToDo List\n- Unchecked\n> Quote line 1 https://rw.rw\\n> Quote line 2\n> Quote line 3\n" def checklistStage = "- Uno\n+ Dos\nx Tres\n~ Quatro\n" log.info("checklistProd: " + checklistProd) log.info("checklistStage: " + checklistStage) log.info("Environment"+ cfEnvValueString) if (cfEnvValueString == "Production") { //Set custom text field def cfClient = cfm.getCustomFieldObjectByName("Checklists") issue.setCustomFieldValue(cfClient,checklistProd) } else if (cfEnvValueString == "Staging") { //Set custom text field def cfClient = cfm.getCustomFieldObjectByName("Checklists") issue.setCustomFieldValue(cfClient,checklistStage) }

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9. Result

   Image RemovedSave the script. IMPORTANT! Make the Post Function is placed as a #1 Step!
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