Please check if you use Custom Fields (Checklists, Smart Checklist Progress) for your Cloud instance before migration. They are optional for Cloud, but can be added manually by Jira Admin. Log in as a user with the JIRA Administrators global permission. Choose the cog icon at the top right of the screen, then choose Issues. Select Fields > Custom Fields to open the 'Custom Fields' page. Search for “checklist“ and check if there are two Custom Fields available: Checklists, Smart Checklist Progress If there are no results, then you can safely proceed with migration using JCMA tool. If the fields are present, please continue reading below:
If you would like to migrate Jira Server / Data Center to Jira Cloud instance with pre-created Custom Fields it will cause additional migratedCustom Fields creation which will not be available for Smart Checklist. These additional fields will store all the data from Jira Server / Data Center: Checklists (migrated), Smart Checklist Progress (migrated). In this case you would need to make pre-created and migrated fields displayed on Default Issue Screen and copy all information from Checklists (migrated) to Checklists to restore the Smart Checklist data for each ticket. At the same time, Smart Checklist Progress (migrated) field can be removed, because when you copy data to Checklists the Add-on will recalculate the existing Smart Checklist Progress field accordingly. |