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For Employees:
Reduce employee frustration by providing a clear understanding of the entire project scope structured in an issue hierarchy.
Spend less time recreating or cloning the issue hierarchy. Document all recurring processes with issue templates.
Customize every detail in your templates.
Pre-fill issue fields (assign different assignees for different issue types, add components, priorities, etc.)
Add variables to manage dynamic values
Automate issue hierarchy creation. Schedule issue creation with the template scheduler. Set deadlines for process completion.
More Smart Tools — Less Manual Work. Combine Smart Templates with Smart Checklist to create a more structured issue hierarchy enriched with context and actionable items.
For Managers:
Ensure consistency across Jira tickets.
Assign parts of a complex process to different responsible teammates and track their progress individually.
Process transparency. Help managers understand the process behind tasks through a hierarchy of checklists that can be used later as a business process.
Standardize company processes across all teams with ready-to-use solutions to document, automate, and track actionable business processes in Jira.
Adapt quickly to unexpected events (e.g., COVID-19 case).
Track how many times an issue template was used to understand how process changes impact outcomes.
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