Effective starting: 19 June 21 August 2023
1. Introduction
Railsware Products Studio LLC., United States of America company registered office: 118 Coalpit Hill Road Danbury, CT 06810 US (herein “Railsware”“TitanApps”, “us”, “our”, or “we”), focuses on assuring that the Smart Checklist for Jira. Pro (Server and Datacenter versions) available on the Atlassian Marketplace (the “Add-on”, or “Product”), as well as the general ecosystem provide a safe environment for the Marketplace Add-on pages visitors, as well as customers and users (herein “Customer”, “you”) of our products.
We are dedicated to protecting your privacy. This Privacy Policy (herein the “Policy”) applies to the Add-on Marketplace pages and the Add-on itself as a Railsware TitanApps product and administers the ways we collect, process, and store data. It explains what types of data we collect, how we collect it, and why. The Policy has a direct reference to the Railsware Terms of Service Agreement and applies to it.
Railsware TitanApps is not established in the European Union, but it may process and store Personal Data of EU and other citizens, who of their free will may submit support requests, provide feedback or perform other activities, which may result in supplying us with their Personal and/or Navigational Information. This Policy also explains how data subjects including the Add-on Marketplace page visitors, as well as Customers and users, may exercise their rights to obtain, access, erase, use and rectify their Personal Information that was shared with us.
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We may collect and process the information you provide us when you participate in a Railsware TitanApps survey, send us an email, submit support and/ or feature request, or in any other way and on your free will deliver it to us. This data may include your first and last name, your email, and any additional information that you supply us with and/or that is required to address your request.
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We removed the tracking widgets starting from the Add-on's Server license version 4.2.0. Therefore, there are no tracking widgets that are applicable to the Add-on’s Server license starting from the Server license version 4.2.0. And, there no tracking widgets that are applicable for the Datacenter version starting from the very first license of this version.
Railsware TitanApps does not have any access to and does not store the contents of your checklists.
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After you install the Add-on on your instance, Railsware TitanApps gains access to some Personal Information from the technical and billing contact representative at your company that you earlier provided Atlassian with when registered an account in Jira.
Under ‘Personal Information’ we understand the first and last names, email addresses, the company name, as well as any other information that refers to you or your workplace (business) that Atlassian shares with Railsware TitanApps when a user installs the Add-on on their Server or Datacenter instance.
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Essential cookies are necessary to provide you with the Add-on core services and functionality.
Analytics cookies help us understand how our Add-on Marketplace pages and Add-on are being used, how well our marketing campaigns perform, and based on the information - customize and enhance both the Add-on Marketplace pages and the Add-on for you.
Performance cookies improve the Add-on Marketplace pages and the Add-on performance by leveraging non-essential functionality, such as but not limited to allowing communication with the Railsware TitanApps support team and enabling submission of support requests.
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3.3 Sensitive Information
Railsware TitanApps does not intentionally collect, and the Marketplace visitors, as well as the Add-on users and customers, should not provide any information about your medical or health condition, race, and ethnic origin, political opinions, religious and philosophical beliefs, as well as bank account information, bank card details, TAX and passport numbers, driver’s license or other similar personal identifiers.
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4.1 Compliance with this Privacy Policy
Railsware TitanApps uses the data it collects only in compliance and according to this Privacy Policy. Therefore, both the Marketplace page visitors and the Add-on Customers and users should read this Privacy Policy carefully and other agreements published on the Add-on Marketplace pages or as part of the Add-on before proceeding with browsing the Add-on Marketplace pages or using this Add-on.
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Enhance customer user experience while browsing the Add-on Marketplace pages.
Manage the Add-on Marketplace page content and customize it according to the user preferences.
Distribute other targeted and personalized marketing information.
4.4 Service Providers
Railsware TitanApps may employ other organizations and persons (“Agents”) to perform tasks or provide services to the Add-on Marketplace visitors, and Add-on customers and users, and may need to share your Personal or Navigational Information with them to provide data, products, and services to you. These tasks and services may include marketing and support activities, analyzing different types of data, providing advisory and legal services. In all the cases when Railsware TitanApps shares your information with such Agents, we will request for the agent to accept and strictly observe our Privacy Policy.
4.5 Personal Information Security
Railsware TitanApps applies different security technologies, guidelines, and procedures to ensure complete security, as well as full confidentiality of the Personal Information you provide. We also take measures to avoid unauthorized access to personal data and electronic communication systems. Your Personal Information is securely stored on servers and protected from unauthorized usage, leak, and exposure. For any questions that relate to the security of your Personal Information, please email us at smartchecklist@railsware.com
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The Add-on Marketplace pages may include links to third-party websites. These websites may offer certain services to end-users. Railsware TitanApps does not take any responsibility for its content, services, administrators, practices, and policies, and does not endorse them. Railsware TitanApps also does not bear any responsibility for the privacy of information that you submit on these resources, since this Privacy Policy does not apply to them. We recommend you familiarize yourself with the Privacy Policy and other legal documents before submitting or sharing any Personal Information with them.
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4.8 Personal Information Retention
Railsware TitanApps will retain your Personal Information for the period required to fulfill the obligations it took as an Add-on provider, or unless a longer period of time is required by law for tax, legal, or other regulatory reasons. Railsware TitanApps will delete all Personal Information at the earliest date per your request.
4.9 Сompelled Disclosure
Railsware TitanApps reserves the right to disclose personal data to public authorities in accordance with a legal liability to perform their duties, such as customs and tax authorities, financial investigation units, judicial administration, and other parties if the EU or the Railsware’s TitanApps’s representative member state law allows exercising such disclosure in the public interest, including protection of your and other people’s safety.
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We removed the tracking widgets starting from the Add-on's Server license version 4.2.0. Therefore, the below Sub-processors have no access to any data related to the Add-on starting from the Server license version 4.2.0. The only sub-processors (applicable for all Server license holders starting from version 4.2.0) that we share a Jira instance’s technical contact’s name and email address with is Mailchimp. However, we have made sure for Mailchimp to provide an ability to unsubscribe and delete Personal Data that they hold about you (your name and your email) from their system.
Railsware TitanApps uses a range of third-party sub-processors that are authorized to process the Add-on user and customer data, and help us deliver the Add-on functionality, as well as the accompanying support services in full.
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