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Problem | Probably Cause | Possible Solution |
|---|---|---|
Can’t save a Template. No “Save as a Template” menu item option | Not enough Permissions | Grant Go to Project Settings → People → Add Person with Administrator Permissions OR if you have enabled Custom Permissions , grant Permissions & Access Unauthorised |
“Unauthorised” message on addon’s pages | Incoming/Outgoing connection is blocked by company’s proxy settings/ | Reach your network administrator, whitelist domains |
How can you help a team to better troubleshoot an error
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