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• Go to the directory where you have installed Jira on your server. Find the Jira logs & share atlassian-jira.log file with us

• For UNIX server: If the directory name is Jira. You can access Jira/home/log/atlassian-jira.log. In case you do not find the files, trigger the below commands in the UNIX terminal which would fetch the list of logs files path.

  Code Block
  find / -name "atlassian-jira.log" 2>/dev/null

• For Windows server: You can access log 

  Code Block
  C:\Program Files\Atlassian\Application Data\JIRA\log\atlassian-jira.log

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