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1. Navigate to Settings > System > Logging and Profiling

2. Find the Default Loggers section

3. Click the Configure button

4. Add com.railsware.service.TemplateService package with DEBUG logging level

5. Add com.railsware.service.ChecklistService package with DEBUG logging level

6. Check that you have templates with different trigger types

7. Once template was applied automatically to an issue check the atlassian-jira.log file

Migration logs

• Location: /JIRA_HOME/log/smart-checklist-migration.log

OR

• download via the link: /plugins/servlet/railsware/migrationlog

OR

• download by the link on the Global Settings tab after Storage migration is completed

OR

• download on the Import Checklists tab after migration from another app is completed

The most common issues with the way how to troubleshoot them, and possible solutions.

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