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Overview
With a Webhook link 🔗, you can trigger issue creation from a template using Jira Automation or third-party tools like Postman. It works with simple templates without variables, and you can also send different types of variables in the request body to enhance your processes even further 🚀.
Steps to Generate a Webhook Link
Open the edit page of the template you want to create a webhook link for.
Navigate to the Automation tab.
Click the Generate webhook button.
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That’s it! Just click the Copy button to grab the link, then paste it into Jira Automation or any other tool where you want to trigger issue creation from the template.
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Create issues from a template using a link
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☝🏼NOTE: This method is ideal for templates without variables. Not using variables yet? Find more information about them here → Variables |
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☝🏼NOTE: The reporter of issues created via the webhook link will be the person who generated the link. You can always find all issues created from your template on the History tab on edit page. |
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Add variable values to the request body
When triggering a Webhook, you can customize the issues created by passing variables in the request body using JSON format. Currently, Text Variables are supported, and in the future, additional variable types such as Select List (Single choice), Select List (Multiple choices), and User Picker will be available. More about Variables can be found here → Variables.
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{
"Day" : "1st",
"Month" : "September",
"Year" : "2030"
} |
Other examples (Jira Smart Values)
Smart Templates allow you to create customizable Jira issues by passing variables through the Webhook body. You can even pass Smart Values as the input for these template variables, enabling dynamic and context-specific issue creation based on real-time data.
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☝🏼NOTE: Removing or regenerating the webhook link will disrupt any existing automations or integrations that rely on it. Ensure you update all affected systems with the new link to prevent failures in issue creation or other automated processes. |
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