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*in case of any issues with JCMA migration from DC/Server to Cloud
Smart Checklist app logs from JCMA
Navigate to System > Migrate to Cloud.
Find your migration in the list.
Click View details.
Click on the 3-dots menu near the Smart Checklist app > Select View logs.
Troubleshooting the “Unauthorized” error
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In most cases, the “Unauthorized” error is caused by network settings on the customer/Jira user side. To resolve this, try adding the following resources to the whitelist in your VPN/Firewall settings:
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💡HINT: Please, check if you can find the solution to your case here → https://railsware.atlassian.net/wiki/spaces/CHK/pages/91095093/FAQ#%F0%9F%98%94-Troubleshooting | ||
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This information will be really helpful for our team to process your request fast 🙏🏻 |
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