Last updated: 31 May 21 August 2023
Introduction
Railsware Products Studio LLC. (herein, “Railsware”“TitanApps”) may collect, hold, process and share Personal Information that Smart Checklist Add-on users on their free will provide us when submitting support or a feature request, send us an email, or in any other way supply our team with their Personal Information.
Railsware TitanApps treats Personal Data with utmost care and works towards ensuring its complete privacy and security at all times. Our team takes the necessary measures to avoid a data breach that could compromise the high level of confidentiality and security that our Add-on offers.
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This Policy covers all types of Personal Information held by Railsware TitanApps regardless of format.
This Policy applies to all customers and users of the Smart Checklist Add-on (free cloud, paid cloud, paid server, and paid datacenter versions).
The main goal of this Policy is to make sure that the Railsware TitanApps staff is prepared to act quickly in the event of a data breach in order to minimize the risk associated with it, analyze the incident and consider what action is necessary to secure Personal Data and prevent further breaches.
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An incident in the context of this policy is an event or action which may compromise the confidentiality, integrity, or availability of systems or data, either accidentally or deliberately, and has caused or has the potential to cause damage to the Railsware TitanApps information assets and/or reputation.
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Any individual who works at Railsware TitanApps and has the rights to access, use or manage the information, is responsible for reporting the data breach and information security incidents.
The Railsware TitanApps representative who discovered a data breach files an App Security Incident ticket immediately upon their detection and stays available to communicate with the Atlassian security team during resolution and inform them via the ticket when the incident is resolved.
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Straight after that, the individual reports to both Pavel Pavlovsky, the Data Protection Officer (at pavel.pavlovsky@railswarelegal@railsware.com) and Smart Checklist Add-on Support Service (at smartchecklist@railsware.com).
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Description of the data breach which includes the accurate details of the incident
The type of personal information involved
If the incident relates to Personal Information
how many people are involved;
if not - what category of data the incident relates to.
Which systems were affected
The cause of the breach (if known) and how it was discovered
When the incident occurred (the date and time)
Who reports the incident
Railsware TitanApps documents the incident using the template which can be found in Appendix 1 to this Policy.
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If deemed necessary, a report recommending any changes to systems, policies and procedures will be considered by RailswareTitanApps.
Policy Review
This policy will be updated as necessary to reflect best practices and to ensure compliance with any changes or amendments to relevant legislation.
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