Overview

• NEW Global templates

• IMPROVED Compatibility with Jira Service Management projects

Details

NEW Global Templates

You can now share templates across multiple projects with ease! The new Global Templates feature allows you to share issue templates between projects, either selecting specific projects or making them available across all existing and newly created projects.

Learn more 🔗 Global Templates

IMPROVED Compatibility with Jira Service Management (JSM) Projects 🔧

Smart Templates are now fully compatible with Jira Service Management projects! We’ve added support for the Request type field and other JSM-related fields, ensuring a smoother experience when using templates in service management workflows.