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Then go to Issues Explorer and search for not empty values of this custom field. Here are some basic examples.
That will allow you to assess how many items are with checklists and on which projects are being used.

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  • Open Browser Console Log and make a screenshot of errors

    1. In your Chrome browser, click and then More tools > Developer tools (F12)

    2. Click the Console tab.

    3. Refresh the page with Jira issue and checklist opened

    4. Check for any errors in the console and send them to us as screenshots or screencasts

  • Generate .HAR file following these instructions from Atlassian and send to us.

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Add-ons' licenses for Jira Server and Data Center need to be purchased separately. As a part of the migration from Jira Server to Data Center, Atlassian offers refunds for the unused period of purchased apps. Here's a snippet from Atlassian documentation:

You can receive a refund in the following conditions:

  • You renewed or purchased a server app with a start date on or after September 3, 2019, we will provide a refund conditional on the purchase of a Data Center app.

  • If a Marketplace vendor introduces a Data Center approved app on or after September 3, 2019, and you have a server app license.

We will refund out any unused portion of the server app license for the purchase of a Data Center app license. Within the first 30 days of purchase, you can receive a full refund. After 30 days of purchase, you will receive a pro-rated refund based on the date from when you request the refund.

For more information, please visit https://www.atlassian.com/licensing/data-center-approved-apps#billing-licensing-troubleshooting

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In case the Atlassian team is unable to provide an extended trial for your migration, please write to us on smartchecklist@railsware.com and we will search for alternatives.  InfoFor any questions or feature requests contact us: smartchecklist@railsware.com

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