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More about permissions here → Checklist & Templates Permissions

Mandatory items help to visually differentiate the items that must be completed and block transitioning a Jira issue into the following status if mandatory items are not completed. The last one will require some additional setup in your workflow.
Read more here → Validate Mandatory Items Completion before Transition

By default, checklist items are not marked as mandatory. To make items mandatory, you can use the following:

• context menu of checklist items;

• full-screen editor;

• correct format when adding an item from quick mode or updating the Checklists custom field.

Set items as mandatory by context menu of checklist items:

1. If you want to make any of the checklist items mandatory, follow the steps below:

   1. Click on 3 dots for a checklist item and select “Make mandatory”:

      Image Added

   2. Check the item - a red asterisk will be added to the upper right corner of the checkbox:

      Image Added

2. If you want to make any of the checklist items non-mandatory, follow the steps below:

   1. Click on 3 dots for a checklist item and select “Make non-mandatory”:

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   2. Check the item - a red asterisk will disappear.

Set items as mandatory with the Full-screen editor

Use this format in the full-screen editor when creating/editing a checklist item or template to make items mandatory:

You Type	You Get
-! Test item 1	Image Added

Mandatory items will work with any default and custom statuses you have on the Jira instance.

You Type	You Get
Code Block -! Item 1 ~! Item 2 x! Item 3 +! Item 4 +! [FAILED] Item 5 -! [IN QA] Item 6	Image Added

Set items as mandatory by correct format when adding an item from quick mode or by updating the Checklists custom field:

Start typing -! with any text to add a mandatory item from quick mode:

You Type	You Get
Image Added	Image Added

In the same way, you could use this format to add/update mandatory items in:

• custom field Checklists;

• Template Editor in Global Settings and in the Template pop-up on the Issue view.

You are all set! Enjoy! 🚀

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