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Since v 3.9.5 Smart Checklist add-on stores checklist content in Jira Issue Properties.
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Features support per Smart Checklist add-on storage type
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As you see, the main checklist functionality is supported with Issue Properties and right after add-on installation on the Jira instance.
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Understanding of Issue Property and "Checklists" custom field synchronization
Add-on uses "Issue Property" our database as first priority storage and then syncs it with the "Checklists" custom field.It means that If you just create an issue and push values to Issue Property" and the "Checklists" field - it will be loaded by the add-on.
But if you then try to edit the "Checklists" field - the add-on will take the latest values from the Issue property and overwrite the custom field's values.
We have plans on providing more control to administrators over that synchronization mechanism and which storage to use as the 1st priority storagecustom field(if present).
When a checklist is changed, it is updated everywhere: in our database, in issue property, and in the custom field.
If you think that the checklists content is not synchronized properly between all the storages, we recommend to run Data Synchronization.
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