Try new Templates with improved UX to streamline your work with repeatable tasks and processes!

Learn how to work with templates

Using Templates you can:

  • Set a default template per all or a specific issue type

  • Enjoy advanced editing features: amend the template name and contents

  • Set up an automatic import of a template upon creation of a new issue of the specific type

For example, there is a project with a master ticket called “Onboarding”. Every new onboarding ticket has a default onboarding checklist that goes with it. The checklist contains a detailed list of tasks for all team members involved. Once all items are completed, the ticket can be closed.

In such a manner, the onboarding procedure for an employee will finish once all pre-defined process services are delivered successfully and in full.