Notification on Checklist Update

Owned by Julia Romanenkova
Last updated: Nov 14, 2023 by Oleksandra Kravets
2 min read

Starting from version 6.3.0 it becomes possible to receive notifications on any changes/updates made for the Smart Checklist applied to the issues.

How to Enable/Disable feature

A new section "Notify on checklist update" is added to the Global Settings. It is disabled by default and users do not receive email notifications for any actions with a checklist.

To enable the feature in Global Settings - please follow the next steps:

  1. Navigate to Settings → Manage apps → Smart Checklist Settings.

  2. Navigate to the “Global Settings” tab.

  3. Turn on the “Notify on checklist update” toggle:

To disable the feature in Global Settings - please follow the next steps:

  1. Navigate to Settings → Manage apps → Smart Checklist Settings.

  2. Navigate to the “Global Settings” tab.

  3. Turn off the “Notify on checklist update” toggle:

How feature works

Once the feature is enabled based on the configured Notifications schema (for Issue Update event) users will receive notifications for the actions from the list below.

List of supported actions to receive notifications:

  • add/edit/delete checklist items in quick view and full-screen

  • change the status of checklist items

  • reorder checklist items

  • import a template

  • add/edit/delete details

  • convert to Jira issue

  • clear checklist

You could configure per project who will receive notifications on checklist updates.

Follow the steps below to configure:

  1. Navigate to Project > Project Settings

  2. Select Notifications on the left

  3. Click Actions > Edit Notifications - if you want to change

  4. Add/Delete anyone you need for Issue Update

If you want to reduce the number of emails received for every checklist update it is possible to configure batch emails on the server instance.

  1. Navigate to Settings > System

  2. Click on “Batching email notifications” on the left

  3. Select “Enabled” and time from the available options

  4. Click “Save”

It will collect all the updates made to the checklist for a selected period of time and send it in one email.

Email content

Checklist content markup in the email is almost the same as it is displayed in Checklists custom field: